You are using an unsupported browser. Please update your browser to the latest version on or before July 31, 2020.
close
You are viewing the article in preview mode. It is not live at the moment.

Showing articles from FIX tag

Error Code W04/01

Type of error: Loss of the first phase connected to the charger. How to fix the error: Check the fuses powering the charger and wait for the error to reset. Color of LED strips: Yellow. LED color and number of flashes: Green: 4.

Error Code W04/02

Type of error: Detection of a power surge in the electrical network. How to fix the error: Wait for the electrical network to stabilize and the error to reset. Color of LED strips: Yellow. LED color and number of flashes: Green: 4.

Error Code W03/02

Type of error: First detection of type B residual current (DC 6 mA) during charging. How to fix the error: Wait for the error to reset. Charging will restart after a specified time. Color of LED strips: Yellow. LED color and number of flashes: Green: 3.

Error Code W04/04

Type of error: Detection of a voltage surge during car charging. How to fix the error: Charging will be paused and will restart after a certain period. Color of LED strips: Yellow. LED color and number of flashes: Green: 4.

Error Code W04/03

Type of error: Detection of a voltage drop in the electrical network. How to fix the error: Wait for the electrical network to stabilize and the error to reset. Color of LED strips: Yellow. LED color and number of flashes: Green: 4.

Error Code W01/04

Type of error: Incorrect state in the communication protocol. How to fix the error: Wait for a retry to establish communication with the car. Color of LED strips: Yellow. LED color and number of flashes: Green: 1.

Error Code F03/05

Type of error: Detection of type A or B residual current at any time outside of car charging. How to fix the error: The charger may be damaged. Turn off the device and send it for servicing. Color of LED strips: Red. LED color and number of flashes: Red: 3.

Error Code W03/01

Type of error: First detection of type A residual current (AC 30 mA) during charging. How to fix the error: Wait for the error to reset. Charging will restart after a specified time. Color of LED strips: Yellow. LED color and number of flashes: Green: 3.

Error Code W01/06

Type of error: Absence of PP signal. How to fix the error: Disconnect and reconnect the charging cable. Color of LED strips: Yellow. LED color and number of flashes: Green: 1.

Error Code F04/05

Type of error: Detection of incorrect phase connection to the charger - occurs in software versions older than 2.9.0. How to fix the error: Turn off the charger and check the power connection. The power must be connected in the following order: L1, L2, L3, or in the correct rotation. Color of LED strips: Red…

scroll to top icon