Type of error: Damaged LEDs inside the car. How to fix the error: Wait for a retry to establish communication with the car or try disconnecting and reconnecting the car. If the error persists, it may indicate damage to the charging module inside the car. Color of LED strips: Yellow. LED color and number o…
Type of error: Re-detection of type B residual current (DC 6 mA) during charging. How to fix the error: If the error is detected again during a single charging session, charging is interrupted until the car is disconnected. To charge the car, disconnect and reconnect it to the charger. Color of LED strips: O…
Type of error: Disappearance of PP signal during charging. How to fix the error: Wait for a retry to establish communication with the car or press the cable plug more firmly into the charger. Color of LED strips: Yellow. LED color and number of flashes: Green: 1.
Type of error: Damage to the charger’s communication module. How to fix the error: Turn off the charger and disconnect the wires connecting the charger to the network. If the error persists after turning the charger back on, it may require servicing. Contact the dealer. Color of LED strips: Red. LED color…
Type of error: Re-detection of type A residual current (AC 30 mA) during charging. How to fix the error: If the error is detected again during a single charging session, charging is interrupted until the car is disconnected. To charge the car, disconnect and reconnect it to the charger. Color of LED strips: …
Type of error: Short circuit on the PP communication line. How to fix the error: Check the cable connection to the charger or replace the charging cable. Color of LED strips: Yellow. LED color and number of flashes: Green: 1
Type of error: Detection of incorrect phase connection to the charger. How to fix the error: Turn off the charger and check the power connection. The power must be connected in the following order: L1, L2, L3 or in the correct rotation. Color of LED strips: Yellow. LED color and number of flashes: Green:…
Type of error: The Bridge communication module lost connection with the charging point. How to fix the error: Check the connection between the charging points and verify if the termination of the communication cables has been done correctly. For more information, refer to the installation instructions. Color …
Type of error: Error unlocking the socket lock. How to fix the error: Adjust the cable plug in the charger's charging socket and wait for another attempt to unlock. Color of LED strips: Off. LED color and number of flashes: Red: 2.
Type of error: Short circuit on the CP communication line. How to fix the error: Wait for a retry to establish communication with the car or try disconnecting and reconnecting the car. Color of LED strips: Yellow. LED color and number of flashes: Green: 1.